Refund policy
AST UPDATED: October 11, 2026
Digital purchases and access
Notionmode supplies digital Notion templates and online membership access. No tangible products are delivered. Customers should review the product description and compatibility requirements before buying.
Refund requests
Contact us at alibarane@outlook.fr with the order number and a description of the issue. We review requests individually, including duplicate charges, accidental purchases, failure to receive access, or material defects. We may offer troubleshooting, replacement access, or a refund where appropriate. This policy does not remove statutory rights to remedies for defective or misdescribed digital products.
Membership cancellation
Members may cancel recurring billing at any time through available account or subscription controls or by contacting support. Cancellation stops future renewal charges once processed; access normally continues until the end of the paid period unless the applicable offer says otherwise. Cancellation alone does not automatically refund an already-paid billing period, subject to applicable law.
Refund timing
If approved, a refund is issued to the original payment method where available. Processing time depends on the payment provider. We will communicate the decision and any relevant next steps by email.
Consumer rights
Customers in Canada and the United States may have non-waivable consumer protection rights that differ by province or state. Nothing in this policy limits those rights.
Contact
Notionmode is operated by Ayoub Outgouga, an individual business operator, at 953 Rue Principale, Beresford, New Brunswick E8K 1P3, Canada. Contact: alibarane@outlook.fr or +1 506-543-2138 .